Production-ready whatsapp, on day one.
The boring infrastructure — signing, retries, suppressions, webhook verification, audit — is done. Your code is one POST.
- WhatsApp template upload + variable substitution
- Media attachments (image, document, video, audio)
- Threaded inbound conversations
- Meta Business onboarding handled once, abstracted away
- Per-region opt-in management
- Conversation-based pricing exposed (not hidden)
- 24-hour customer-care window tracking
You're in good company on WhatsApp.
Composite quotes from interviews with current Senddio customers shipping whatsapp in production.
Senddio WhatsApp vs. direct BSP
What changes once you ship WhatsApp on Senddio.
WhatsApp — FAQ
No. Senddio is set up as a Business Solution Provider with Meta, which means Senddio handles the onboarding on your behalf. You upload templates and start sending. Enterprise customers can bring their own provider if they prefer.
You upload templates from the dashboard with simple variable placeholders for things like names, dates and tracking links. Meta approves them in 24 to 48 hours, with live status shown in the app. Senddio's AI template generator can also draft a template for you, based on your recent outbound messages.
Yes. Inbound WhatsApp messages arrive on a webhook, threaded under the original send. Hook up Claude or ChatGPT and your agent can reply within Meta's 24-hour customer-care window with free-form text. Outside the window, you re-engage with an approved template.
The free plan includes 10 WhatsApp messages a month so you can try the channel. Starter and Pro plans include production volumes at a flat monthly price. WhatsApp's conversation-based metering is fully visible in the Logs and Billing pages, with no hidden fees.
Yes. Senddio supports images, documents, video, audio and location attachments. You upload the file once through the media endpoint, then reference it by ID in your send call. Maximum size is 16 MB per attachment.